Privacy Policy
Effective Date: June 26, 2026
Key Management Privacy Policy
At Key Management (“Company,” “we,” “our,” or “us”), we value your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us through our website, online applications, rental services, property management services, communications, and other business activities.
By using our services, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information including, but not limited to:
Personal Identification Information
- Full name
- Date of birth
- Mailing address
- Property address
- Email address
- Telephone number
- Government-issued identification
- Driver’s license information
- Social Security Number (when required for screening or tax purposes)
Financial Information
- Bank account information
- Credit card or payment information
- Income information
- Employment information
- Tax identification numbers
- Credit history
- Rental payment history
Rental Application Information
When you apply to rent a property, we may collect:
- Employment verification
- Income verification
- Previous rental history
- References
- Criminal background information (where permitted by law)
- Credit reports
- Eviction history
Property Owner Information
For property owners we manage, we may collect:
- Banking information
- Tax information
- Property ownership records
- Insurance information
- Financial statements
Website Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of visits
- Cookies and similar tracking technologies
How We Use Your Information
We use your information to:
- Process rental applications
- Verify applicant qualifications
- Manage rental properties
- Communicate with tenants and property owners
- Process rental payments
- Coordinate maintenance requests
- Provide customer service
- Comply with legal obligations
- Protect against fraud
- Enforce lease agreements
- Improve our website and services
- Send important account or property updates
We do not sell your personal information.
Sharing of Information
We may share your information only when necessary with:
- Property owners
- Maintenance vendors
- Contractors
- Title companies
- Insurance companies
- Credit reporting agencies
- Background screening providers
- Payment processors
- Government agencies when legally required
- Attorneys and legal representatives
- Courts or law enforcement when required by law
Each third-party service provider is expected to protect your information appropriately.
SMS Communications
If you provide your mobile phone number, you consent to receive text messages regarding:
- Property showings
- Rental applications
- Maintenance requests
- Lease updates
- Payment reminders
- Property management communications
Message frequency varies.
Standard message and data rates may apply.
You may opt out at any time by replying STOP.
Reply HELP for assistance.
Your mobile information will not be sold or shared with third parties for marketing purposes.
Email Communications
We may send emails regarding:
- Lease documents
- Property updates
- Maintenance
- Rental payments
- Account information
- Company announcements
You may unsubscribe from marketing emails at any time.
Transactional emails related to your lease or management services cannot be opted out of while you maintain an active relationship with us.
Cookies
Our website may use cookies to:
- Improve user experience
- Remember preferences
- Analyze website traffic
- Improve website performance
You may disable cookies through your browser settings.
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Comply with legal requirements
- Resolve disputes
- Enforce agreements
Records may be retained after a tenancy or management agreement ends as required by law.
Your Privacy Rights
Depending on your state of residence, you may have the right to:
- Request access to your personal information
- Correct inaccurate information
- Request deletion of certain information
- Request a copy of your information
- Limit certain uses of your personal information
Requests will be handled in accordance with applicable law.
Children’s Privacy
Our services are not directed toward children under the age of 13.
We do not knowingly collect personal information from children.
Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those websites.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time.
Any changes will be posted on our website with an updated Effective Date.
Continued use of our services constitutes acceptance of the revised Privacy Policy.
Contact Us
If you have questions regarding this Privacy Policy or your personal information, please contact:
Key Management
Email: keymgmtrgv@gmail.com
Phone: (956)800-3539 / (956)596-9934
Office Address: 4907 S Jackson Rd, Edinburg, TX 78539